Hard conversations are a regular part of leading well – whether for giving feedback, addressing performance, or navigating sensitive issues. How you handle these moments can strengthen trust, support team success, and reduce risk. In this interactive session, we’ll discuss strategies to plan for and lead difficult conversations with confidence and purpose. We’ll also practice key techniques in breakout sessions so you can apply the concepts in a controlled environment. 

Presenter: Julie McKenzie, Assistant General Counsel, PACIF, HR and Employment Specialist; VLCT Risk Management Services 

About the Workplace Matters Series 
All managers and supervisors are invited to join this series devoted to supporting people leaders in the municipal workplace. Each session focuses on actionable insights and practical tools to foster a productive and engaged workforce. These virtual meetings will take place at lunchtime every two months.

The presentations used in this series will be posted for members to refer to, but the Zoom meetings will not be recorded.

More In This Series
Thursday, November 13, 2025