Now Hiring - Customer Care Representative

Classified Details

Classified ID: 1108
Description: Burlington Electric Department is hiring a Customer Care Representative!

The Customer Care Representative (CCR) position is part of BED’s Center for Customer Care and Energy Services and is responsible for providing courteous and accurate responses to all customer inquiries in an effort to create an exceptional customer experience. This position is also responsible for communicating information to customers about BED’s policies, programs, and services, and for relaying customer input to appropriate BED staff.

The Sr. Customer Care Representative is additionally responsible for coordinating a variety of customer notices including, but not limited to, past-due, interruptions, and collections.

Please note that BED is looking to hire a customer care representative. Applications for both Customer Care Representative and Senior Customer Care Representative will both be considered to fill this opening.

Union Affiliation: International Brotherhood of Electrical Workers (IBEW)
Pay Grade: $24.82 - $42.11 Hourly
Remote Tier 3: Up to eight (8) days remote/month.

Apply Today!
Title: Now Hiring - Customer Care Representative
Salary Range: $25 to $42
Application Deadline: 10/25/2024
Location: Burlington, VT
Application URL: www.governmentjobs.com/careers/burlingtonvt?keywords=customer%20care%20rep